FAQs

 

Valuations

WHAT IS RICS?

RICS is the Royal Institution of Chartered Surveyors, the body that oversees property
valuers. Oakwood is regulated by RICS. It is an RICS requirement that anybody
undertaking property valuations is a Registered Valuer.

WILL THE REPORT COMPLY WITH RICS RED BOOK GUIDANCE?

The majority of reports that we provide are completed under the RICS “Red Book”
guidance by Registered Valuers. This means that they are presented in a formal
manner and suitable for use by fellow professional advisers (such as accountants and
solicitors). They can be submitted to HMRC, or other such bodies to support tax
claims, etc.

It is a requirement of the Red Book that advice is given in writing

DO YOU ACT AS EXPERT WITNESS?

Where we are instructed to provide a report as Single Joint Expert (or Expert Witness)
our duty is to the Court, not to any individual party.

CAN OAKWOOD DO AN INFORMAL VALUATION?

We are allowed, under RICS guidance to provide advice in respect of sales, purchase,
or lettings of property (market appraisals) that does not comply with the RICS Red
Book. Such advice is not suitable for Court purposes and con only be provided in
limited circumstances.

WILL YOU NEED TO INSPECT THE PROPERTY?

Yes. We aim to inspect all parts of a property, although do not generally need to
inspect attics. If any part is inaccessible, we will need to make an assumption about
accommodation/condition.

We may, by agreement, inspect large properties (e.g. estates or portfolios) by sample.

WILL WE NEED TO PROVIDE TENANCIES OR LEASES?

Yes. If any part of your property is let you will need to provide us with details of lease
and tenancies, ideally full copies. The value of the property will be based on the lease,
e.g. rent, term, repairing obligations, so it is important that we are told everything.

DO YOU CONSIDER DEVELOPMENT POTENTIAL?

We do not provide a development appraisal within our valuation reports, but will
comment on the likelihood of development, based on the local plan and any other
information which may be available to us. If there is a report from a planning consultant
we will consider this.

We can make a Special Assumption about development potential, if instructions require
us to do so.

CAN I USE YOUR REPORT FOR BANK LENDING?

Whilst our professional indemnity insurance (PII) covers us for bank lending valuations,
we prefer not to do these. In any event, banks generally prefer to issue their own
specific instructions (such as including a limited marketing period) and do not accept
reports that were written for other purposes.

All our reports are written for the agreed purpose and cannot be used for other matters.

DO YOUR REPORTS INCLUDE COMPARABLES?

Yes. We spend much time researching appropriate comparables and will include details
in our reports. We also include a methodology that explains how we have used the
evidence available to us. In general evidence much be recent (ideally within the last 12
months), geographically close and similar in terms of property type. As we often get to
deal with unusual properties, the valuer may include a greater range of comparables,
but that is at their discretion.

WHATS THE DIFFERENCE BETWEEN A SURVEY AND VALUATION?

At Oakwood we only provide valuations, not surveys. Some surveyors offer RICS
accredited surveys (Condition Reports. Home Buyers Surveys, etc.), but that service is
not offered by Oakwood. Our valuation reports include comments on the general
condition of properties in so far as a value is affected. We may occasionally
recommend that a survey be undertaken.

WHAT DIFFERENT FIGURES WILL THE VALUATION INCLUDE?

The most common figure is the Market Value. Additionally, we are often asked to
provide the Market Rent, most commonly for commercial properties. If instructed we
can provide values subject to agreed Assumptions and Special Assumptions, these
may include assumptions on planning consent or leases being granted or limited
marketing periods. There is no reference in RICS guidance to a Forced Sale valuation.

Property management

WHAT TYPES OF PROPERTY DO YOU MANAGE

We handle various properties across the residential, commercial and rural market. This includes, family homes, flats, apartment blocks, retail and office spaces, industrial buildings and agricultural land.

HOW DO YOU DETERMINE THE RENTAL VALUE OF MY PROPERTY

We undertake market research, considering local comparables, market conditions and the individual nature and condition of the property itself.

HOW DO YOU FIND THE RIGHT TENANT FOR MY PROPERTY

Whether commercial, residential or rural your property will be marketed through all our platforms and the largest UK online property portal, Rightmove. We facilitate viewings, vet applicants and undertake thorough referencing. Tenant screening involves credit checks, income verification, employment history, business credit reports and financial statements. This information helps us build an in-depth picture of the applicant before reporting to you for an informed decision.

CAN YOU HELP WITH LONG TERM PLANNING?

Of course- we are led by chartered surveyors with over 30 years’ experience, so we are qualified property experts. If you require advice on your exit strategy or how to maximise your portfolio under our management then you’re in the right place.

HOW DO YOU HANDLE MAINTENANCE ISSUES OR REPAIRS?

We undertake 6-9 monthly property inspections to review the condition and upkeep of the property. A digital report is produced and sent to you for your records. We coordinate urgent repairs with competent contractors and seek your approval before commencing any works over £250, unless agreed otherwise.

HOW OFTEN AM I UPDATED ABOUT MY PROPERTY?

We provide monthly or quarterly financial statements depending on how often the rent is paid. This is along with immediate updates for significant issues such as maintenance issues and tenant complaints. We send our landlords regular legal and sector updates which may impact their managed property.

WHAT HAPPENS IF A TENANT DOESN’T PAY THEIR RENT?

We follow a structured process including assessing arrears, sending late notices and initiating eviction proceedings where required. Under our management this is very rare as tenant selection is thorough and inspections are undertaken on a regular basis with an agreed maintenance plan in place BUT it can still happen.

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